![]() ![]() Link the email ID and domain name to allow access for all non-admin users. Select webex service now App from the list, copy the Client ID, and then click unlock to copy the Client Secret.Īdd the Client ID and Client Secret in the setup window, then click Continue and Allow to connect webex service now App to your account.Ĭhoose the required fields for raising an incident, then click Continue. In your ServiceNow application, click unlock to paste the Logo URL, then Submit. In the setup webpage, click How do I find my ServiceNow Client ID, Secret, and Redirect URL, then scroll down to Step 4 and copy the logo URL. ![]() Search for application registryin the Filter navigation and select Application Registry.Ĭlick New > Create an OAuth API endpoint for external clients.Įnter webex service now Appfor the application name, then click unlock to paste the Redirect URL copied from the setup window. In the setup webpage, select Logged in to Integration User Account, then Proceed to Admin Setup.īefore adding the Client ID and Secret, copy the Redirect URL, then go back to your ServiceNow application. Register the Integration_User profile and apply bot settings.įrom your ServiceNow application, log out of your admin account and log in as Integration_Userwith the password you previously created. In the setup webpage, at the bottom of the Connect to ServiceNow page, click Validate. ![]() Select Update at the top of the user profile page. Sign in to your ServiceNow admin account, then search for Usersin the Filter navigator.Īdd Integration_Userto the User ID field, set a password, then select the Internal integration user box and Submit.įrom the user list, select the Integration_User profile and select the Roles tab at the bottom of the page.Ĭlick Edit and select admin in the collection list, then click Add and Save. Next, create a profile that applies permissions for interacting with the bot to all non-admin users in your organization. ![]()
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